Terms of service

Welcome to Kalora Lab. By accessing or using our website (kaloralab.com), you agree to be bound by the following Terms of Service. Please read them carefully before using our services.


1. Overview

This website is operated by Kalora Lab. Throughout the site, the terms “we”, “us” and “our” refer to Kalora Lab. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions, then you may not access the website or use any services.


2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

A breach or violation of any Terms will result in an immediate termination of your Services.


3. Products and Pricing

All products listed on our website are subject to availability.

We reserve the right to:

  • Modify or discontinue products at any time

  • Change prices without notice

  • Limit quantities of any products

We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will reflect the actual color precisely.


4. Orders and Payments

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Suspected fraud

  • Unauthorized or illegal transactions

  • Incorrect pricing or product information

You agree to provide current, complete, and accurate purchase and account information.


5. Shipping and Delivery

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other unforeseen circumstances.

Kalora Lab is not responsible for delays caused by shipping carriers or customs authorities.

Risk of loss transfers to you upon delivery to the carrier.


6. Returns and Refunds

Please refer to our separate Refund Policy page for detailed information regarding returns and refunds.


7. Intellectual Property

All content on this website, including but not limited to logos, designs, images, graphics, and text, is the property of Kalora Lab and is protected by copyright and trademark laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.


8. Limitation of Liability

To the fullest extent permitted by law, Kalora Lab shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the website or products.


9. Indemnification

You agree to indemnify and hold harmless Kalora Lab from any claim or demand arising from your breach of these Terms or violation of any law.


10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia.


11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.


12. Contact Information

For questions about the Terms of Service, please contact us at:

📧 maike01001@gmail.com